8 FAQs
Peter Hutterer edited this page 2021-03-18 15:58:13 +10:00

Can I use both Wacom Inkspace and Tuhi?

Yes, but you will need to re-register the device every time you change between applications. Each application needs to give the device a unique ID that is then used for authentication in future connections. To use the device with both at the same time, you would need the Inkspace-assigned UUID and that one is not exposed. See this issue for a third-party program to extract the UUID from Inkspace.

I've accidentally deleted a file!

Tuhi doesn't delete files, it just renames them to <filename>.deleted. The file is still there in $XDG_DATA_HOME/tuhi/. Rename it back and it will show up next time you start Tuhi.

Where are my files?

In $XDG_DATA_HOME/tuhi, usually $HOME/.local/share/tuhi or when running from the flatpak it's $HOME/.var/app/org.freedesktop.Tuhi. See the Log Files page for more info.

Why does Tuhi delete drawings from the device?

This is a design feature of the hardware. The tablets only have two commands to manage drawings: "download the oldest drawing" and "delete the oldest drawing". At which point the second-oldest drawing becomes the oldest drawing and we can download that one now. If we do not delete files, we would only be able to access the oldest file, never any others.

However, if you only have one drawing on the device anyway and you want to keep that one, use the --peek commandline option. That option is intended for debugging and development, so it may change in the future.

Tuhi crashed while downloading the drawing!

First: if Tuhi crashed, it's likely that the drawing didn't get deleted from the device. We only do so if everything succeeds. Your drawing is safe.

Second: We have lots of log files which will be useful to debug why it's crashing. Please look at Reporting Bugs for the next steps. While the data is not lost, it's unlikely we can convert it to the desired format until the bug is fixed.

Third: Go to the Recovering Drawings page and follow the instructions there.